Today, I'm joined by charismatic customer service expert, Gavin Scott. Gavin is a memory expert, story-teller, speaker and trainer, helping some of the largest companies in the world provide memorable customer experiences. He's a soon-to-be-published author and provides a video training series via his YouTube channel, both of which he'll tell you more about in this episode along with how he leverages them. Gavin's stories and humour are guaranteed to brighten your day – enjoy!
Gavin Scott can be found here:
Georgia Kirke can be found here:
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